Thuraya offers stand-alone satellite phone handsets, SatSleeve adapters for the iPhone, and small portable 444 kbps broadband IP data terminals. Thuraya provides satellite coverage over most of Europe, northern and central Africa, the Middle East, central and southeastern Asia, the Indian subcontinent, Japan, and Australia (see Coverage Map below). Thuraya handsets provide voice, 9.6 kbps dialup data, fast GmPRS IP data, and fax service. GmPRS is always-on internet access billed by the MB of usage and has best case upload speeds of 15 kbps and best case download speeds of 60 kbps. Some Thuraya handsets, like the Thuraya XT-DUAL also GSM cellular service.
The dark blue area in the Thuraya Coverage Map above represents the primary coverage region of Thuraya. A list of covered countries is also shown below. Weaker "fringe" coverage may exist in the light blue areas. Even in the primary coverage regions, coverage can be blocked by nearby terrain features such as mountains or trees. You must have a direct line of sight between yourself and the Thuraya satellite to be able to make calls. Outfitter Satellite recommends that Thuraya customers verify that they know how to make calls before leaving for a remote location. If you have a prepaid SIM card, make sure you know how to check your balance and reload your SIM card.
If you have a GSM-cellular capable Thuraya phone such as the HNS-7201, SG-2520, or Thuraya XT DUAL, you will have additional GSM cellular coverage in many countries. Different regional operators charge different rates and some features of the Thuraya phone may not be supported by all GSM operators. As a rule, GSM operators in third world countries charge more for calls than the cost of Thuraya satellite-mode calls.
Outfitter Satellite offers both prepaid and postpaid service plans. Prepaid plans have the advantage of voice, fax, and 9.6 kbps circuit-switched data with no monthly fees. GmPRS "always on" internet can be enabled on prepaid SIM cards, if needed. Limitations of prepaid SIM cards include: 1) you cannot make outbound GSM cellular calls; 2) SkyFile email service is not available. Outfitter Satellite sells top-up vouchers online.
Several monthly-billed pay-as-you-go postpaid plans are also available. These include voice, voice mail and SMS texting capability. Data services such as 9.6 kbps circuit-switched "dial-up" data, fax service and GmPRS "always on" internet are available for additional monthly fees. SkyFile email service is supported on most postpaid plans. Postpaid plans receive monthly call detail records.